Effective Date: November 2026
1. Scope & Commitment to Data Privacy
Instituto Experience — Gelagen US Direct Dispensary operates this official direct-to-consumer dispensary portal (gelagennatural.com). We respect your privacy and enforce bank-grade 256-bit TLS encryption across all browsing and checkout sessions.
2. Information Collected During Allocation Checkout
When you initiate an order through our encrypted dispatch gateway, our authorized PCI-DSS Level 1 merchant processor collects only the billing and shipping details required to fulfill your physical shipment and send tracking notifications. Credit card numbers are tokenized directly by the payment processor and are never stored on this server.
3. Zero Sale of Personal Information (CCPA Compliance)
We never sell, rent, or trade consumer names, email addresses, or telephone numbers to third-party data brokers. Residents of California and all US states may request data access or deletion at any time by contacting [email protected].